Warranty

Living Systems Instrumentation, Inc. (LSI) warrants to the original user that the equipment manufactured by LSI will be free from defects in materials and workmanship for a period of five years after the date of delivery, subject to the conditions, limitations, and exclusions listed below.

Exclusions

Pressure transducers, force transducers, pH sensors, temperature sensors, cannulae, cannula holders, chamber tubing (glass and plastic tubing), dissection dishes, glass coverslips, stopcocks and tubing connectors, tube sets, and Kapton® strips for peristaltic pumps.

Limitations

This warranty does not apply to normal wear-and-tear resulting from normal use, equipment subjected to accidental damage, improper use (such as excessive tightening of screws on delicate pieces on cannula holders and other small parts), alteration, deterioration, or to equipment that has not been properly cleaned and maintained.

Warranty on third-party products will be determined by their respective manufacturer.

LSI is not liable for direct or indirect damages sustained by you or any end user from the use of the products sold or services rendered hereunder.

Product damages due to improper or inadequate packaging when returned for repair purposes are not granted warranty coverage.

 

Returns

LSI accepts returns only with prior Return Merchandise Authorization (RMA).  To obtain RMA, please contact our Customer Support Team (support@livingsys.com).  A 15% Restocking Fee will be applied to all items that are being returned for credit within 30 days of receipt of items following original purchase.  No credit will be allowed for items returned after 30 days from receipt of items following original purchase.