Ordering & Payment Information
Placing an Order
(Please note that the minimum order amount is $25)
> Credit Card Orders
- We accept Visa, MasterCard, American Express, and Discover.
- To place a credit card order by phone, call our Sales Team at 802.863.5547
or customers in the United States may order select items directly from our website store.
If you have any questions, please contact us.
> Purchase Orders
We accept Purchase Orders with the Payment Terms: NET 30 and Freight Terms: Pre-Pay and Add from most United States institutions with approved accounts. Contact us if you would like to set up a credit account with us.
Please fax your Purchase Order to 802.524.2110, or email your Purchase Order to firstname.lastname@example.org.
Payments for purchase orders can be made by bank wire transfer, a $50.00 banking fee applies to all wire transfers (contact sales for a Wire Transfer Form prior to transferring funds). A check in US dollars for the full order amount, including packing/shipping charges, can also be used.
NOTE: Please do not mail your PO through regular mail service, as this will result in substantial processing delays.
> Pro-Forma Invoices
We are happy to provide Pro-Forma Invoices for customers who require one. Please follow these steps to obtain a Pro-Forma Invoice:
- Request a pro-forma invoice by faxing our office at 802.524.2110 or contact us online.
- Be sure to include:
- The name and quantity of the products you wish to order
- Complete shipping and billing information
- Return fax number or email address
- Your phone number in the event that we need to contact you for verification purposes
- A pro-forma invoice will be e-mailed or faxed to you and will state the exact amount due.
- In most cases the Pro Forma Invoice must be paid in full prior to releasing your order for shipment. If you have questions about the pre-payment terms required for Pro Forma Invoices, please contact our Sales Team online) or by phone at 802.863.5547 to discuss your particular situation.
Payments against a Pro Forma Invoice can be made by bank wire transfer, a $50.00 banking fee applies to all wire transfers (contact sales for a Wire Transfer Form prior to transferring funds). A check in US dollars for the full order amount, including packing/shipping charges, can also be used. See the section below (“Payment Options”) for more information.
> Pay with a check in US dollars
Mail your check and a copy of your invoice to:
Living Systems Instrumentation.
Attn: Accounts Payable
PO Box 1100
Saint Albans, Vermont 05478
> Wire funds directly to our bank
Customers wishing to pay by wire transfer can request our wire transfer instructions and form by contacting our Sales Team by phone at 802.863.5547 or by completing our contact form.
NOTE: There is a $50 banking fee for wire transfers that must be incorporated in the amount being transferred, plus any fees charged by your local bank.
> Pay by Visa, MasterCard, Discover, or American Express
Please be prepared to provide us with the following details:
- Card number
- Expiration date
- Name as it appears on the card
- Card security code
- Complete billing address associated with the card
- Contact phone number and email address
Credit card receipts will be emailed directly to the contact given above.